Unless you explicitly give us consent to do so, we will never sell or forward your personal data to anyone – ever. We will not send you unsolicited emails and you will not receive any ‘newsletters’ or other promotional material not related to your services with us. We are a tour company – not a spy agency… 😀
What Information Do We Collect?
Cookies, and How We Use Them
How We Use Your Personal Information
We use your personal information in the following ways:
We also use the services of a marketing company to help us measure the effectiveness of our advertising and how visitors use our website. To do this, we use web beacons and cookies provided by our marketing company on this website. The information we collect helps us learn things like what pages are most attractive to our visitors, which of our products most interest our customers, and what kinds of information our customers prefer to read. Although our marketing company logs the information coming from our website on our behalf, we control how that data may and may not be used.
Rest assured that unless you expressly authorize us to do so, we do not share your personal information with third-parties who are not involved in fulfilling your booking with us or who are not contracted by us.
Email Communications You Can Expect to Receive
With the exception of emails confirming registration, emails that include service information, and emails relating directly to a booking made on our website, we will not send any other emails not relating directly to our services. Please note that emails related to your registration and transactions include emails to allow you to review your booking and tour experiences with us, administrative messages, and surveys related to either your account or your transactions.
Our Distribution Partners and Suppliers
Our Security and Storage Measures
We are committed to maintaining the integrity and security of your personal information. We use industry-standard encryption protocols when receiving and transferring your personal information. In fact, when you send personal information to us over the Internet, we first require that a “secure session” be established using Secure Socket Layer (SSL). However, no data transmission over the Internet can be guaranteed to be 100% secure, so we cannot give an absolute assurance that the information you provide to us will be secure at all times. We will not be held responsible for events arising from unauthorized access to your personal information. We rely on you telling us if you experience any unusual events that may indicate a breach in your information security. We will then investigate whether the security breach was related to the data transmissions from or to BarcelonaDayTours.com and let you know what steps can be taken and have been taken to rectify the problem. Further action, such as reporting incidents to the police or other proper authorities, may also be required. Please note: we do not store your financial details. In the case that we obtain your financial details over the phone, we do not keep these details for future reference after the transaction is complete. All financial information is physically shredded through a Fellowes SB-89C shredding machine.
Further Information About Privacy Laws
There is no single global entity that regulates personal information online. Instead, we made a conscious choice to follow the privacy guidelines as established by law in major markets where we operate and where we have offices.